Customer Testimonials
Jess in the Service department is just ghe best! On a busy day: my no appointment arrival with an unexpected problem was met with courtesy, and rapid, caring response. In a perfect world this would be appropriate, but on a day filled with problems, rain, a time constraint, etc. it was a real life saver! This is how a service department, and its personnel, should be run! Thanks!! Jack Lytal
I just purchased a 2010 Honda CRV from the auburn Honda dealership. It’s very unlike me to go leaving 5 star reviews for a car dealer, but I believe they deserve recognition. I’ve worked with another dealer in town with my last car (cough cough auburn ford) and it really had me scared to even purchase from another large dealer….not the case at auburn Honda! 10/10 for hospitality and service. Thai (forgive me if that’s incorrect spelling) in the finance department especially. She helped me through the entire process, took the time to explain things to me that I ...
Great service department.
They are always helpful, courteous, and are willing to go out of their way for their customers. I will be back to buy next car from them!
Michelle was great, easy quick sale and friendly staff
I bought a new 2022 CRV at another dealer in Sacramento. After I got the car home I realized there was a pretty major squeak coming from the left rear of the car. I live in Grass Valley, which is hilly. Every time I went up or down a steep hill or over a speed bump I heard the noise! I could not live with this for the next 10 or so years! I took it to Auburn Honda as they are closer to my home. My service advisor was Justin Craviotto. He was great to work with and said he would ...
Excellent customer service. Very thorough.
Auburn Honda has the best service dept. In this area....personal service to you with diagnosis and phone calls letting you know how it's going and the cost to you...very knowledgeable staff , repairmen and service...if you own a Honda that needs a tune up, repair, etc. don't hesitate to call them you won't be sorry.
My truck is 17 years old and they have done the majority of my services. The staff there is awesome and I love them!
Great service, reasonable prices. Been going here for about 5 years, never had a problem, the work is done very well. Not to mention the free snacks and drinks if you have to wait. If you want mechanics you can trust I highly recommend this location.
Best service dept. ! The staff always remembers my name... Makes me feel like a valued customer.
Excellent express service!
Quick Express solved our Android Auto problem within minutes. So grateful!
Good guys in parts department, knowledgeable and don't try to upsell you.
Always amazing customer service! Extremely helpful, attentive and informed staff, highly recommended!
Efficient and friendly
I have had my 2016 Honda CR-V Touring serviced at Auburn Honda since purchasing it alittle over a year ago. I called yesterday to see if I needed an appointment & was advised to get there early & expect a wait time of 2-3 hrs. I planned accordingly.The dealership was clean & comfortable. I was greeted by Stuart Schrader in the service dept. who answered some questions I had regarding platinum coverages and was very helpful and knowledgeable . The service staff were extremely busy & were doing their best to accommodate the influx of customers. I appreciate their honesty regarding ...
Said they had a car we could drive by I wasn't true.
I recently had my HR-V serviced at Auburn Honda. An issue arose as a result of the service. I called and spoke to Jeff, who handled everything immediately. Jeremy and Daniel were also great to work with. Problems happen… it’s how a business handles them that counts, and Auburn Honda showed real integrity and stepped up when it mattered. Thanks guys!
I have a wonderful experience buying my new car. Nathaniel Boring a great, helping me in any step of my purchase without pressuring or pushing a car. Monte the manager was wonderful too. I really appreciate the service I love the experience. . I recommend 100%. Very satisfied.
I just like this shop.
Always a pleasure going to Auburn Honda. Clean, friendly environment and the fellas at the parts counter always know exactly what you need